Instead it will fall under our lifetime warranty. If your element warmer stops working, there are no parts that can be replaced on that one. If you have a warmer that doesn’t use a light bulb to warmer the wax, that is called an Element warmer. If You Have the Kind of Scentsy Warmer Without a Light Bulb This is another common reason why wax doesn’t melt the way it used to. Move it to a different location if you suspect drafts may be the problem. Drafts from windows, fans, vents or air returns can greatly affect the way your warmer melts the wax. One Scentsy candle bar contains eight cubes. Make sure you don’t have too much wax in there.You need to get the bulbs with the small candelabra base. This is the most common reason warmers stop melting the wax fully. It is very important you replace it with the correct wattage. You can get replacement bulbs from your consultant or many home repair stores and superstores carry them. Our standard, full size uses a 25 watt bulb. The midsize and three piece warmers such as the older Hokey Pokey or Cupcake warmers use a 20 watt bulb. Scentsy wall unit, plug-in candle warmers use a 15 watt bulb. Most importantly ensure it’s the right wattage. If your warmer still works but doesn’t melt all the wax: Those may seem like a BGO (Blinding Glimpse of the Obvious) but you’d be amazed how many times it’s one of those five issues above that has caused warmers to stop working.
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